Legal notice

LYFTALABS LEGAL NOTICE

Last updated: 11 August 2026

This Legal Notice applies to the LyftaLabs™ website, online store, products, services and all transactions conducted through our website.

By accessing or using this website, you acknowledge that you have read and understood this Legal Notice together with our applicable Terms of Service, Privacy Policy, Shipping Policy and Returns & Refunds Policy.

Nothing contained in this Legal Notice is intended to exclude, restrict or waive any right or remedy that cannot lawfully be excluded under South African law.

1. BUSINESS INFORMATION

This website and online store are operated under the LyftaLabs™ brand.

Trading Name: LyftaLabs™

2. SOUTH AFRICAN LAW

The LyftaLabs website and online store are operated in South Africa.

Our business activities and transactions are subject, where applicable, to South African legislation including:

  • the Consumer Protection Act 68 of 2008;

  • the Electronic Communications and Transactions Act 25 of 2002;

  • the Protection of Personal Information Act 4 of 2013; and

  • other applicable South African legislation and regulations.

Nothing contained on this website should be interpreted as removing or reducing any mandatory consumer right provided by South African law.

3. WEBSITE INFORMATION

LyftaLabs takes reasonable steps to ensure that product descriptions, photographs, pricing, specifications and other information displayed on this website are accurate.

However, minor errors, typographical mistakes, technical inaccuracies or differences in product appearance may occasionally occur.

Where legally permitted, LyftaLabs reserves the right to correct:

  • typographical errors;

  • incorrect product descriptions;

  • inaccurate specifications;

  • obvious pricing errors;

  • stock information;

  • promotional information; and

  • other genuine website errors.

Any correction will remain subject to the consumer's rights under applicable South African law.

4. PRODUCT IMAGES

Product photographs and promotional images are intended to represent our products as accurately as reasonably possible.

Actual product appearance may vary slightly because of:

  • lighting;

  • photography;

  • screen settings;

  • device displays;

  • manufacturing variations; or

  • minor product improvements.

Minor differences that do not materially affect the product's nature, functionality or advertised characteristics do not necessarily constitute a defect.

This clause does not limit any statutory right where goods are materially different from what was represented or agreed.

5. PRODUCT SPECIFICATIONS

Product specifications, resistance levels, dimensions, materials and other information are based on information reasonably available to LyftaLabs.

Resistance ratings and similar measurements may be approximate where the nature of the product or manufacturing process reasonably allows for normal tolerances.

Customers should read all supplied instructions and product information before use.

6. FITNESS AND EXERCISE DISCLAIMER

LyftaLabs products are fitness and exercise products.

Exercise and resistance training involve inherent risks including muscular strain, falls and other physical injury.

Customers are responsible for using products:

  • for their intended purpose;

  • according to supplied instructions;

  • with appropriate technique;

  • within their personal physical capabilities; and

  • in a safe exercise environment.

Before every use, customers should inspect resistance bands, ankle cuffs, clips, stitching, attachment points and other components for signs of excessive wear, cracking, tearing or damage.

Do not use a product that appears damaged or unsafe.

Nothing on the LyftaLabs website constitutes medical, physiotherapy, rehabilitation or other professional healthcare advice.

Customers with medical conditions, injuries, pregnancy-related concerns or uncertainty regarding whether a particular exercise is appropriate should obtain appropriate professional advice before beginning an exercise programme.

7. ASSUMPTION OF ORDINARY EXERCISE RISKS

By choosing to participate in exercise, customers acknowledge that exercise involves risks that cannot always be completely eliminated.

Customers remain responsible for exercising within their ability and following reasonable safety precautions.

However, nothing in this Legal Notice excludes or limits liability where such liability may not lawfully be excluded under the Consumer Protection Act or other applicable South African law.

8. PRODUCT MISUSE

LyftaLabs cannot reasonably be responsible for loss, damage or injury caused solely by circumstances including:

  • deliberate misuse;

  • use contrary to clear instructions or warnings;

  • attaching resistance bands to unsafe or sharp objects;

  • using damaged equipment after damage has become apparent;

  • unauthorised modification of the product;

  • cutting or puncturing resistance bands;

  • using products for purposes for which they were not designed;

  • failure to inspect equipment before use; or

  • other improper or unreasonable use,

to the extent that liability may lawfully be excluded.

This provision does not limit liability that South African law requires LyftaLabs to accept.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by South African law, LyftaLabs will not be liable for indirect, incidental, special or consequential losses arising from use of this website or our products where such liability may legally be limited.

LyftaLabs does not exclude or attempt to exclude:

  • liability that cannot lawfully be excluded;

  • statutory product quality obligations;

  • liability arising from gross negligence where exclusion is prohibited;

  • mandatory consumer remedies; or

  • any right provided under applicable South African consumer legislation.

Any limitation of liability contained on this website must therefore be interpreted subject to the Consumer Protection Act and other applicable law.

10. PRICING

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

Delivery charges, where applicable, will be displayed before the customer completes payment.

Where LyftaLabs is required to charge VAT, applicable prices will be treated in accordance with South African tax legislation.

An obvious or genuine pricing error does not necessarily require LyftaLabs to supply goods at the incorrect price where applicable law permits the error to be corrected.

Customers affected by a material pricing error will be informed and given the appropriate options available under applicable law.

11. PAYMENT

Payment methods available to customers will be displayed during checkout.

Payment processing may be provided by Shopify and/or independent third-party payment providers.

LyftaLabs does not necessarily receive or directly store full payment card information where payment data is processed by an authorised payment provider.

Customers are responsible for ensuring that they are authorised to use the payment method submitted when placing an order.

12. SHIPPING AND DELIVERY

Our standard estimated delivery period is 5–10 business days, unless otherwise specified.

LyftaLabs primarily uses Aramex Store-to-Door for deliveries.

Delivery times are estimates and may be affected by circumstances beyond our reasonable control.

Full delivery conditions are contained in our Shipping & Delivery Policy.

Nothing contained in our delivery terms removes any delivery, cancellation or refund right granted to the consumer under South African law.

13. RETURNS AND REFUNDS

Returns, exchanges and refunds are governed by our Returns, Refunds & Exchanges Policy together with the Consumer Protection Act, Electronic Communications and Transactions Act and other applicable law.

Any store policy must be interpreted subject to mandatory statutory consumer rights.

14. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on this website belongs to LyftaLabs or is used with appropriate permission.

This includes, where applicable:

  • the LyftaLabs name;

  • LyftaLabs logos;

  • product branding;

  • graphics;

  • website designs;

  • photographs created for LyftaLabs;

  • written product descriptions;

  • workout guides;

  • instruction guides;

  • advertisements; and

  • original website content.

No person may reproduce, copy, republish, distribute, sell or commercially exploit original LyftaLabs content without prior permission, except where allowed by law.

Third-party trademarks remain the property of their respective owners.

15. LYFTALABS TRADEMARK

The use of the ™ symbol indicates that LyftaLabs claims rights in the LyftaLabs brand or mark.

Use of the ™ symbol does not necessarily mean that a trademark has been formally registered with the Companies and Intellectual Property Commission (CIPC).

Nothing on this website grants any person permission to use LyftaLabs branding for commercial purposes.

16. UNAUTHORISED WEBSITE USE

Users may not use this website to:

  • commit fraud;

  • interfere with website security;

  • attempt unauthorised access to systems or accounts;

  • introduce malicious software;

  • scrape or copy substantial website content for unauthorised commercial use;

  • impersonate another person;

  • submit intentionally false information; or

  • otherwise use the website unlawfully.

LyftaLabs reserves the right to take lawful steps against fraudulent or abusive activity.

17. THIRD-PARTY SERVICES

Our website may use third-party services including:

  • Shopify;

  • payment gateways;

  • courier providers;

  • analytics providers;

  • marketing platforms; and

  • other technology providers.

These providers may operate under their own terms and privacy policies.

Where required, LyftaLabs will process and share information with service providers in accordance with applicable data protection law.

18. EXTERNAL LINKS

The LyftaLabs website may contain links to third-party websites.

Unless expressly stated otherwise, a link does not mean that LyftaLabs owns, controls or endorses the third-party website.

LyftaLabs is not responsible for the content, security, availability or practices of independent third-party websites, subject to applicable law.

19. PERSONAL INFORMATION

LyftaLabs may collect and process personal information including information necessary to:

  • process orders;

  • arrange delivery;

  • process payments;

  • provide customer support;

  • prevent fraud;

  • comply with legal obligations; and

  • operate and improve our online store.

Personal information will be processed in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

Further information should be provided in our Privacy Policy.

20. WEBSITE AVAILABILITY

LyftaLabs aims to keep its website available and functioning correctly.

However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

  • maintenance;

  • Shopify service interruptions;

  • payment provider issues;

  • internet outages;

  • cybersecurity incidents;

  • technical failures; or

  • circumstances outside our reasonable control.

LyftaLabs will not be liable for temporary website unavailability where liability may lawfully be excluded.

21. FRAUDULENT ACTIVITY

LyftaLabs reserves the right to investigate orders or transactions reasonably suspected of involving fraud, unauthorised payments, false information or other unlawful activity.

Where reasonably justified and legally permitted, an order may be suspended or cancelled while suspected fraud is investigated.

LyftaLabs may provide relevant transaction information to payment providers, financial institutions, couriers or law-enforcement authorities where lawfully permitted or required.

22. CHANGES TO THIS NOTICE

LyftaLabs may update this Legal Notice periodically to reflect changes to:

  • our business;

  • our website;

  • our products;

  • our service providers; or

  • applicable legal requirements.

The most recent version will be published on our website together with its latest revision date.

23. SEVERABILITY

If any provision of this Legal Notice is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the extent necessary to comply with applicable law.

The remainder of the Legal Notice will continue to apply to the extent legally permitted.

24. GOVERNING LAW

This Legal Notice and use of the LyftaLabs website are governed by the laws of the Republic of South Africa, subject to any mandatory consumer protection or jurisdictional rights that apply.

IMPORTANT

Nothing contained in this Legal Notice, the LyftaLabs website, or any LyftaLabs policy is intended to waive, restrict or exclude a customer's rights where doing so is prohibited under South African law.